Talk To A Human (And Two Dogs)
We read every message. Tim reads none of them, but he supports the effort.
Something wrong with your order? Wrong size, damaged in shipping, showed up looking like it went fifteen rounds with a mail truck — tell us. We'll fix it. That's genuinely the whole plan here: no runaround, no forms in triplicate, no "per our policy" energy.
We're a small operation — one human, two dogs, and a pack of friends who believe in the bit enough to help ship it. That means real replies from an actual person, not a script. Usually within 1-2 business days. If it's urgent, say so at the top of your message and we'll bump you up the list.
Lost your order confirmation, need a different size, or just want to tell us Tim's face made your day — this is the place.
Replies within 1-2 business days
No bots, no scripts
Fill this out. We'll take it from here.